Communiceren lijkt zo gemakkelijk. We doen het allemaal, elke dag. Maar waarombegrijpen we elkaar dan zo vaak niet? Waarom ontstaan er zoveel misverstandenen reageren mensen zo anders dan we verwachten? En hoe vaak overkomt het onsniet dat we iemand denken te begrijpen, maar er later achter komen dat we totaallangs elkaar heen hebben gepraat?Herkenbaar? Dat […]
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