Door middel van feedback wisselen mensen informatie uit over elkaars houding en gedrag. Feedback is daarom een belangrijk instrument om werksituaties effectiever te maken. In deze training leert u feedback te gebruiken zoals het bedoeld is: als een kans om te leren. Uw parallelcollega komt afspraken niet na, een leerling blijft negatief gedrag vertonen na diverse […]
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